Mobile App Card Controls

Mobile App Card Controls place the power to protect your consumer debit Mastercard® in your hands. Protect your cards directly from your phone.

  • Turn your cards off and on*
  • Control where your cards can be used --geographically and/or by channel (in-store, online, mobile, ATM, etc.)
  • Receive instant alerts*
  • View recent transactions

Accessing Card Controls

  1. Login to the County Bank Mobile App.
  2. Begin by selecting the Card Icon on the top right corner, or “More” three dots on the bottom right corner and next click on “Cards.”
  3. Either select “Add New Card” and enter the card number or “SCAN” your card by clicking on the Camera Icon.
  4. Or select a card to view details.
  5. The selected card appears showing the various Card Control preference sections. Selecting any of the preferences will give access to those controls.

If you have any questions or need assistance please visit your local branch or call us at 302-226-9800.

*NOTE:

  • Turning off your card is not a replacement for reporting your card lost or stolen. Contact us immediately at 302-226-9800 or after business hours at 800-500-1044. if you believe that unauthorized transactions have been made. Turning your card off will not stop card transactions presented as recurring transactions or the posting of refunds, reversals, or credit adjustments to your account. Any digital card numbers linked to the card will also be turned off. Turning off a debit card will not stop transactions using other debit cards which are also linked to your deposit account. Availability may be affected by your mobile carrier's coverage area.
  • Android™ and *iPhone® County Bank Consumer Mobile Banking Apps are available for download.
  • Data and message rates may apply from your wireless carrier.
  • Apple, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
  • Android is a trademark of Google Inc

Mastercard, and the circle design is a trademark, of Mastercard International Incorporated. ©2020 Mastercard. All rights reserved.