Electronic Statement Disclosure

Effective Date:   August 30, 2017

This disclosure contains important information about our Electronic Statement product, also referred to as E-Statements. You should keep a copy of this disclosure for your records.

At the end of the disclosure, we will ask you to accept periodic deposit account statements, notifications, disclosures and other information that County Bank is required by law to deliver that may be enclosed with that statement, in an electronic format rather than a paper format.  Before providing your consent, please read and consider the following information. Then, if you agree, you can click the "I Agree" button at the end of this disclosure.  

·         E-Statement Delivery

Our Online Banking customers already experience the convenience of viewing periodic account history online.  Additional convenience and security can be achieved by enrolling in our E-Statement product.  When you enroll for E-Statements, you can eliminate the delivery of paper statements and the enclosed checks. You agree to timely view your statements every month.   

If you enroll for E-Statements, you may receive one statement in the mail after today's date, and then you will no longer receive a paper copy delivered by mail. Your periodic account statements will only be accessible through our Online Banking Service. 
There is no charge for this service!

·         Email Reminders

If you enroll for E-Statements, we may, but are not obligated, to send you an email alert to the email address we have on file for you when your statement becomes available for viewing online. You can change the email address for the statement alert at any time by accessing “Services & Settings” within the Online Banking Service.

The email alert will include a link that takes you to the Online Banking login screen and after you login, it will take you directly to the “Accounts” page.  You can also navigate to the “Accounts” page anytime after you login to the Online Banking Service. 

·         Statement Availability

E-statements are securely available online for 24 months. Check images can also be easily accessed online for 24 months. Both E-Statements and check images may be downloaded or printed for permanent retention.  

You may download or print E-Statements or check copies from your computer if you have the hardware and software described below. You can also save copies to your hard drive or other media for viewing and printing at a later time. 

If you need help printing or if you need a paper copy, please contact us at:

County Bank, 19927 Shuttle Rd., Rehoboth Beach, DE  19971, (302) 226-9800. Charges may apply for paper copies.   

·         Enrolling for E-Statements

You may enroll for E-Statements as part of the Online Banking enrollment process. Or you can enroll any time by following these three simple steps:

  • Log on to your on-line banking account.
  • Click on the Accounts tab and then the Statement link.
  • Click on the “Electronic Only Statement Delivery” button and then opt-in.

You can choose to receive E-Statements for all of your online accounts or just one. 

·         Canceling E-statements

You may opt-out of E-Statements at any time by following these steps:

  •  Log on to your on-line banking account.
  • Click on the Accounts tab and then the Statement link.
  • Click on the “Opt Out” button.

If you opt-out of E-Statements, we will resume delivery of your paper statements by U. S. Mail. 

·         Hardware and Software Requirements

You don’t need any special hardware or software to access E-Statements.  If you can access the Online Banking Service, you should be able to access your E-Statements.  However, prior to enrolling for E-Statements, you should verify that you have the following required hardware and software:

  1. An active email address and Internet connection, along with a web-enabled device with an operating system capable of supporting items 2 and 3.
  2. A current version* of an Internet browser we support, which may include Microsoft Internet Explorer, Firefox, Safari or Chrome. You can find the version we support on the Internet banking login page.
  3. Access to a printer or the ability to download information to keep copies for your records. You will also need a current version* of a program that accurately reads and displays PDF files, such as Adobe Acrobat Reader.

* By “current version”, we mean a version of the software that is currently being supported by its publisher and that we support.

We may revise hardware and software requirements, and if there is a material chance that the changes may impact your ability to access E-Statements, we will notify you of these changes in advance and provide you an opportunity to change your method of receiving disclosures (e.g. change to paper format vs. an electronic format) without the imposition of any fees. 

·         Email Address Changes

In order to provide E-Statements, we must maintain current customer email addresses at all times. It is your sole responsibility to timely provide us with your correct contact information, including your email address.

You should notify us of any changes to your personal contact information or you can update your personal information through “Services & Settings” in the Online Banking Service.

 ·         Proceed with Acceptance of E-Disclosures

With your acceptance below, you agree to accept periodic deposit account statements, notifications (including any change in terms), disclosures and other information that County Bank is required by law to deliver that may be enclosed with that statement, in an electronic format.  You also agree that you have the necessary equipment for accessing and viewing E-Statements and the materials provided to you electronically and you agree to notify us if you change your email address or if you no longer want to receive statements electronically. 

If you decide not to enroll for E-Statements, select the “cancel” button below.  You can still enroll at later time within the Online Banking Service.